Approval
1.	Any application to use the Service is subject to the Central Provident Fund Board’s approval at its sole discretion.
2.	Any access or use of the Service shall be subject to such terms and conditions as the Board may, in its sole discretion, from time to time impose.
	Authorised Person and System Administrator
3.	Any entity authorised by the Board to access or use the Service (“Authorised Entity”) shall ensure that any person it may authorise to access or use the Service (“Authorised Person”) and its System Administrator shall not interfere or attempt to interfere with the proper working of the Service nor of any system or network connected thereto. “System Administrator” means the person or persons appointed by the Authorised Entity to grant the Authorised Entity’s officers access to the system connected to the Service.
4.	The appointment by any Authorised Entity of any System Administrator for the purpose of the Service shall be subject to the Board’s written acceptance. The Board reserves the sole discretion to refuse access by such System Administrator or by any Authorised Person at any time without having to give any reason nor any prior notice thereof.
5.	The Authorised Entity shall ensure that any of its System Administrator(s) or Authorised Person(s) shall comply with these Terms of Use.
6.	The Authorised Entity shall ensure that only staff who, in the course of their employment, need access to the system connected to the Service are granted such access.
7.	The Authorised Entity shall ensure that staff access is cancelled promptly when it is no longer required.
8.	The Authorised Entity shall conduct audit checks on its staff’s usage of the Service on a regular basis.
	Confidentiality
9.	The Authorised Entity shall not disclose whether directly or indirectly any confidential information acquired via the Service to any third party unless prior written permission for release of such confidential information is granted by the Board.
10.	The Authorised Entity shall take all reasonable precautions in dealing with any information from the Board so as to prevent any unauthorized persons from having access to such information.
11.	Any information related to members and/or their account(s) with the Board acquired by the Authorised Entity via the Service shall be deemed confidential unless expressly stated otherwise in writing by the Board. All information furnished by the Board to the Authorised Entity shall be used only for the purposes specified and agreed upon by the Board.
12.	The Authorised Entity acknowledges that any breach of the confidentiality of any information received via the Service may constitute an offence under the Official Secrets Act (Cap. 213).
13.	The operation of paragraphs 9 to 12 shall survive the termination of the Service.
	Termination
14.	The Board may terminate the provision of the Service by giving at least 1 month's written notice to the Authorised Entity.
15.	The Authorised Entity may terminate its requirement for the Service by giving at least 1 month’s prior written notice to the Board.
16.	Termination of the Service shall not affect any accrued rights or liabilities of either party. In the event that the Service is terminated, the Authorised Entity shall pay for the Service provided up to and including the date of termination.
	Force Majeure
17.	Neither the Board nor the Authorised Entity shall be responsible for any delays or failures in performance resulting from acts beyond its reasonable control and without its fault or negligence. Such excusable delays or failures may be caused by among other things, riots, floods, fire or acts of God and similar occurrences.
	Independent Contractor
18.	The parties hereto agree that the Authorised Entity shall provide the Services as an independent contractor and nothing in these Terms of Use and the provision of the Services shall be deemed to create any partnership or relationship of principal or agent between the Authorised Entity and the Board.
	Exclusions And Idemnity
19.	The Board hereby excludes all warranties whatsoever to the fullest extent permitted by law in relation to provision of the Service.
20.	Without prejudice to the generality of the above paragraph 19, the Board does not warrant: (a) the accuracy of any information received via the Service; (b) the timely, complete or uninterrupted receipt of any information via the Service; or (c) the uninterrupted availability of the Service.
21.	Save for the Board’s liability for fraud, death or personal injury, the Board hereby excludes all other liability (whether arising in contract, tort or otherwise and whether or not due to the Board’s negligence) which the Board may otherwise have to the Authorised Entity or to any third party (whether claiming directly or from or through the Authorised Entity) relating to or in connection with the provision of the Service.
22.	Without prejudice to the generality of the above paragraph 21, the Authorised Entity agrees that the Board shall have no liability for any loss, cost, damage, claim or expense which the Authorised Entity or any third party may suffer or incur howsoever arising from: (a) any access, use, abuse or misuse of the Service by any person; (b) any inaccuracy in any information received via the Service; (c) any delayed, incomplete and/or interrupted receipt of any information via the Service; (d) any interruption in the availability of the Service; or (e) any modification, suspension, termination or withdrawal of the Service.
23.	Without prejudice to the generality of the above paragraph 22, the Authorised Entity further agrees that the Board shall have no liability for indirect or consequential losses including without limit pure economic loss, loss of data, income or profits, loss of business, loss of operation time, loss of any equipment or process, in any case which arises out of or in connection with the provision of the Service.
24.	In the event the Board is held liable for any loss, cost, damages, claim or expense arising out of any claim by any person arising out of or in connection with the access or use of the Service by the Authorised Entity or any of its Authorised Persons or the System Administrator, the Authorised Entity shall indemnify the Board against such claims and any costs, charges and expenses incurred whatsoever thereof, provided that such liability is not a result of the willful default of this Agreement by the Board.
	Ownership and Intellectual Property
25.	The Service, all information available via the Service and all intellectual property rights arising from such information shall vest at all times in the Board solely. Transmission and/or receipt of such information by any person shall not confer on such person any ownership nor intellectual property rights in the Service or in such information.
26.	Authorised Entities are not allowed to use their organisation's website header to frame the Web-Linkup service (including the SingPass page).
27.	The Board reserves the absolute discretion to: (a) modify, suspend, terminate or withdraw the Service; and/or (b) amend, add to or delete any of these Terms of Use, at any time without having to give any reason nor any prior notice thereof.
	Charges
28.	Each Authorised Entity shall pay the Board S$0.80 (exclusive of GST) for every copy of any CPF statement retrieved or downloaded by it or by any of its Authorised Persons via the Service. The payment is not required if the same CPF statement is re-retrieved or re-downloaded by the Authorised Entity or by any of its Authorised Persons via the Service within 7 calendar days of the date on which the customer first authorised the Board to release the CPF statement. The Board will send the Authorised Entity an invoice on a monthly basis in respect of work done in the previous month. The Authorised Entity shall pay the charges via electronic mode, within the time stated in the invoice.
29.	The Board may, at its discretion, by giving at least 1 month's notice in writing to the Authorised Entity, revise the charge under paragraph 28 on an annual basis, save that the charge shall not be revised by more than 10% plus prevailing inflation rate as measured by the Singapore Consumer Price Index.
30.	Goods and Services Tax which arises on account of this Agreement shall be borne by the Authorised Entity.
31.	If the charges under paragraph 28 are not paid within the time period stated in the Board’s written request for payment of the same, the Authorised Entity shall pay interest on the amount due at the prime lending rate plus 5% per annum (the total rate not being more than 12% per annum) from the date the amount is due and payable until the day of actual payment.
32.	For the purpose of paragraph 31, the prime lending rate refers to the interest rate to be charged on monies owed to the Government for each Fiscal Year, which is determined by MOF based on the prime lending rate in the months of October to December each year (i.e., quarterly average interest rate over 3 months from October to December, rounded off to the nearest 0.5%).
	General
33.	The Authorised Entity may not transfer or assign its rights pursuant to these Terms of Use without the prior written consent of the Board.
34.	These Terms of Use shall bind all Authorised Entities and their System Administrators and Authorised Persons.
35.	The headings in these Terms of Use are for convenience only and shall not affect the interpretation of these Terms of Use.