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Hotlines

 
CPF Call Centre
  Office hours:

Mondays to Fridays - 8:00am to 6:00pm

We are closed on Saturdays, Sundays and public holidays.

Tel: 1800-227-1188 (local)
  65-6227-1188 (overseas)
 
Contact the CPF Call Centre via SMS
  You can now SMS the CPF Call Centre and we will return your call within 2 working days.

Just send an SMS to 74688 in the following format:

CPF<space>SMSCC<space>Tel Number<space>NRIC Number
Example: CPF SMSCC 61234567 S1234567X

OR:

CPF<space>SMSCC<space>Tel Number<space>CPF Submission Number
Example: CPF SMSCC 61234567 200612345X-PTE-01

This is a free service provided by the Board. However, the normal charges for SMS applies.
 
Workfare Income Supplement (WIS) Scheme
  Office hours:

Mondays to Fridays - 8:00am to 6:00pm

We are closed on Saturdays, Sundays and public holidays.
 
Tel: 1800-222-6622
 
GST Offset Package
  Office hours:

Mondays to Fridays - 8:00am to 6:00pm

We are closed on Saturdays, Sundays and public holidays.
 
Tel: 1800-2222-888
 
E-Submission Hotline (for Employers)
  Office hours:

Mondays to Thursdays - 8:30am to 6:00pm

Fridays - 8:30am to 5:30pm

We are closed on Saturdays, Sundays and public holidays.

 

Tel: 6220-2340

   
Quality Service Manager (QSM)
  To tell us what aspects of our service you like or share an idea that can enhance our service, please email us.
 
  Alternatively, please call us during office hours:

Mondays to Fridays - 8:30am to 5:00pm

We are closed on Saturdays, Sundays and public holidays.

Tel: 1800-226-3866 (local)
  65-6226-3866 (overseas)
   
  Ng Hock Keong
Director (Service & Process Planning Division)
Quality Service Manager
 

 Last Updated on: Wednesday, August 04, 2010 at 5:21 PM
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