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CPF Hotlines Hotline Numbers Operating Hours
*CPF Call Centre 1800-227-1188 (local)
+65-6227-1188 (overseas)
Mondays to Fridays
8:00am to 5.30pm
Workfare Income Supplement
(WIS) Scheme
1800-222-6622 (local)
+65-6222-6622 (overseas)
Special Employment Credit 1800-2222-888 (local)
+65-6222-2888 (overseas)
CPF e-Submission (For Employers) 6220-2340 (local)
+65-6220-2340 (overseas)
Report on non-payment or
underpayment of CPF Contributions
1800-221-9922 (local)
+65-6221-9922 (overseas)
Mondays to Fridays
8:30am to 5.00pm
Quality Service Manager (QSM) 1800-226-3866 (local)
+65-6226-3866 (overseas)
Our Hotlines are closed on Saturdays, Sundays and public holidays.
 
* Contact the CPF Call Centre via SMS
You can SMS the Call Centre and we will return your call the next working day, if not, within 2 working days.

Just send an SMS to 74688 in the following format:

For CPF Members

CPF<space>SMSCC<space>Tel Number<space>NRIC Number
Example: CPF SMSCC 61234567 S1234567X

For CPF Employers

CPF<space>SMSCC<space>Tel Number<space>CPF Submission Number
Example: CPF SMSCC 61234567 200612345X-PTE-01

This is a free service provided by the Board. However, the normal charges for SMS applies.
 
 

 Last Updated on: Wednesday, November 28, 2012 at 5:26 PM
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