Email is commonly used as a channel of communication for non-confidential correspondence. Hackers and phishers often use emails to trick email users into revealing your passwords or other confidential information by responding to the sender or by clicking the URL (website link) provided in the email which will direct you to other malicious site or download Trojan into your system.
Hence, customers are advised to exercise precaution when handling email.
Important: CPF Board will never ask our customers to provide password or other confidential information via email.
If you are in doubt, please refer to the list of authorised email addresses from CPF Board. The Board also sends out email alerts via these four email addresses:
e-service@cpfb.gov.sg
email-alerts@cpfb.gov.sg
employer- esubmission@cpfb.gov.sg
InCompany@cpfb.gov.sg
InTouch@cpfb.gov.sg
Here are some best practices:
1. Be careful when you receive an email from someone unknown to you. Do not reply to unsolicited emails, you are advised to delete them immediately.
2. Do not click on hyperlinks in the suspicious email as you might be directed to other websites or pop-up windows asking you to enter, confirm or update your personal information. These hyperlinks may direct you to malicious content which may be harmful to your computer system.
3. Look out for obvious spelling errors in the subject title/content of the email. Often, malicious emails will contain misspelled words to avoid spam filters from identifying them.
4. Do not provide any sensitive information such as password or personal information via email.
To encourage members to actively save their CPF monies, a new category will be created.
Aptly titled as "Building Up My / My Recipient's CPF savings", this new category is initutively designed to assist you if you wish to top up your CPF via cash or transfer your CPF savings in your Ordinary Account to your Special Account so as to take advantage of the higher interest rates.
The new category helps you to consolidate all the online applications in My Requests that relates to topping-up and increasing CPF savings. This is a one-stop category to build up your CPF savings easily and conveniently.
Why wait for your annual hard copy CPF Statement when you can get it online now? Do your part to save the trees by opting not to receive hard copy CPF Statement, and start viewing your CPF Statement online anytime anywhere!!
Click here* to choose the greener option!
* SingPass is required.
As part of the Board’s continuous effort to streamline its processes, Call Centre's Interactive selection codes will be revised from 31 March 2008 as follows:
| 1st Code Selection |
2nd Code Selection |
Scheme/Services |
| 1 - Member's enquiries |
1 |
Statement of Account, Nomination & CPF E-service |
| 2 |
Withdrawal of CPF on reaching age 55, CPF Minimum Sum, Topping up for family members & Withdrawal on Non-Retirement Grounds |
| 3 |
Housing |
| 4 |
4 Investment, Insurance, Medisave & Education |
| 5 |
Self-Employed |
| 2 - Employer's enquiries |
You may also send us an email for your enquiries. See the list of email addresses.
The Board has started mailing the Yearly CPF Statement of Account for 2007 to CPF members. You will be receiving your Statement at your address maintained with the Board by the end of February 2008.
We will be mailing the Statements in phases:
| Address Type |
Mailing Period |
| Local address |
24 January 2008 to 12 February 2008 |
| Overseas address |
13 February 2008 to 20 February 2008 |
You may also wish to log in to My Statement to obtain your CPF Statement.
ALERT!
Be careful! Do not invest based on promises of quick and attractive returns alone.
You are advised to ignore advertisements which tout conversion of CPF into cash. You should invest prudently and consider the suitability of the products according to your own risk appetite and investment objectives. Investments should not be made based on promotional gifts and rebates. Click here to get some tips before investing your CPF savings.
My e-Concierge allows you to state your CPF requests by just dropping us a line!
Do so if you are unable to submit your requests via My Requests or if the relevant online forms are unavailable.
Login with your SingPass now and select "My Requests > Other CPF Matters > Submit my e-Concierge requests" to begin.