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Other Highlights
 

1. New category in My Requests
2. Cut your waiting time and save the Earth. Opt to view your CPF Statement online today!
3. Improved CPF Call Centre Codes
4. Mailing of the Yearly CPF Statement of Account for 2007
5. Get fast cash, high returns with CPF savings?
6. Cannot find the transaction you need? Use My e-Concierge!
7. Change in CPF Call Centre Operating Hours to Better Serve You
8. By helping your loved ones meet their retirement needs
9. Single Login for multiple transactions
10. Email Security Alert
11. Pay Online with e-Cashier today!
12. View Investment Statements on the move!
13. To apply for use of CPF for education

New category in My Requests

To encourage members to actively save their CPF monies, a new category will be created.

Aptly titled as "Building Up My / My Recipient's CPF savings", this new category is initutively designed to assist you if you wish to top up your CPF via cash or transfer your CPF savings in your Ordinary Account to your Special Account so as to take advantage of the higher interest rates.

The new category helps you to consolidate all the online applications in My Requests that relates to topping-up and increasing CPF savings. This is a one-stop category to build up your CPF savings easily and conveniently.

Cut your waiting time and save the Earth. Opt to view your CPF Statement online today!

Why wait for your annual hard copy CPF Statement when you can get it online now? Do your part to save the trees by opting not to receive hard copy CPF Statement, and start viewing your CPF Statement online anytime anywhere!!

Click here* to choose the greener option!

* SingPass is required.

Improved CPF Call Centre (1800 2271188) Codes

As part of the Board’s continuous effort to streamline its processes, Call Centre's Interactive selection codes will be revised from 31 March 2008 as follows:

1st Code Selection 2nd Code Selection Scheme/Services
1 - Member's enquiries 1 Statement of Account, Nomination & CPF E-service
2 Withdrawal of CPF on reaching age 55, CPF Minimum Sum, Topping up for family members & Withdrawal on Non-Retirement Grounds
3 Housing
4 4 Investment, Insurance, Medisave & Education
5 Self-Employed
2 - Employer's enquiries

You may also send us an email for your enquiries. See the list of email addresses.

Mailing of the Yearly CPF Statement of Account for 2007

The Board has started mailing the Yearly CPF Statement of Account for 2007 to CPF members. You will be receiving your Statement at your address maintained with the Board by the end of February 2008.

We will be mailing the Statements in phases:

Address Type Mailing Period
Local address 24 January 2008 to 12 February 2008
Overseas address 13 February 2008 to 20 February 2008

You may also wish to log in to My Statement to obtain your CPF Statement.

Get fast cash, high returns with CPF savings? ALERT!

Be careful! Do not invest based on promises of quick and attractive returns alone.

You are advised to ignore advertisements which tout conversion of CPF into cash. You should invest prudently and consider the suitability of the products according to your own risk appetite and investment objectives. Investments should not be made based on promotional gifts and rebates. Click here to get some tips before investing your CPF savings.

Cannot find the transaction your need? Use My e-Concierge!

My e-Concierge allows you to state your CPF requests by just dropping us a line!

Do so if you are unable to submit your requests via My Requests or if the relevant online forms are unavailable.

Login with your SingPass now and select "My Requests > Other CPF Matters > Submit my e-Concierge requests" to begin.

Change in CPF Call Centre Operating Hours to Better Serve You

With effect from 1 December 2007, the CPF Call Centre's operating hours will be as follows:

Mondays to Fridays - 8:00am to 6:00pm

We are closed on Saturdays, Sundays and public holidays.

Single Login for multiple transactions

You can now enjoy the convenience of performing multiple transactions under different profiles (ie. Members, Employers and Business Partners) with just one login using your SingPass.

For example, if you login under the Members profile to access "My Statement" and decide to perform another transaction on behalf of your company under the Employers profile, you can switch the profile simply by clicking on "Employers" shown in the screen shot below. It is not necessary to login again.

Click here to access my cpf Online Services now!

Screen shot:

singlelogin

Email Security Alert

16 February 2007

We would like to caution our members against an email (sender: abuse@cpf.gov.sg) which claimed to have originated from CPF Board.

This email instructs the receiver to click on a hyperlink to confirm his/her email. Please note that your PC may be infected with viruses if you click on this hyperlink.

This is a sample of the email which claimed to have originated from CPF Board.

Dear Valued Member,

According to our terms of services, you will have to confirm your e-mail by the following link, or your account will be suspended within 24 hours for security reasons.

http://www.cpf.gov.sg/confirm.php?account=cpfboard@cpf.gov.sg

After following the instructions in the sheet, your account will not be interrupted and will continue as normal.

Thanks for your attention to this request. We apologize for any inconvenience.

Sincerely, Cpf Abuse Department

What Should You Do?

Do not click on the URL links provided in this email and delete such email.

If you wish to access the CPF Board website, always key our website address in the browser address bar.

If you require further information, please email e-service@cpf.gov.sg

Pay online with the e-Cashier today!

Pay online with the e-Cashier today!

With the e-Cashier, you no longer need a SingPass to make your CPF payments online.

All you need is an internet banking account* to make payment in three simple steps:

Step 1: Go to "E-Services" and select "e-Cashier"
Step 2: Select the transaction you are paying for
Step 3: Indicate the payment amount

You will then be linked to your internet banking account.

You can pay for any of the following at the e-Cashier:

1) Top up my own/my dependant's premium for MediShield cover
2) Top up my HPS cover
3) Top up my DPS cover
4) Contribute to my three CPF accounts
5) Contribute to my Medisave
6) Repayment of Education Loan
7) Miscellaneous Payments
  - Pay CDP Transfer Fees for Death Cases
  - Top up my Retirement Account
  - Top up my own/recipient's Retirement Account under the Minimum Sum Topping-Up Scheme
  - Top up my own/recipient's Special Account under the Minimum Sum Topping-Up Scheme
  - Pay CDP transfer fee for discounted SingTel shares
  - Request for Cheque Replacement
  - Request for Cheque Image
8) Composition Offer for Self-Employed

Pay at the e-Cashier today!

*Currently only DBS/POSB, UOB and Citibank are the participating banks for eNets.

View Investment Statements on the move!

You can now view your CPF Investment Statements via mPAL - my cpf. Click here for a step-by-step guide on how to download the midlet. Try it today!

 Last Updated on: Thursday, November 20, 2008 at 6:02 PM
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