To encourage members to actively save their CPF monies, a new category will be created.
Aptly titled as "Build up my / my loved one's CPF savings", this new category is initutively designed to assist you if you wish to top up your CPF via cash or transfer your CPF savings in your Ordinary Account to your Special Account so as to take advantage of the higher interest rates.
The new category helps you to consolidate all the online applications in My Requests that relates to topping-up and increasing CPF savings. This is a one-stop category to build up your CPF savings easily and conveniently.
Why wait for your annual hard copy CPF Statement when you can get it online now? Do your part to save the trees by opting not to receive hard copy CPF Statement, and start viewing your CPF Statement online anytime anywhere!!
Click here* to choose the greener option!
* SingPass is required.
As part of the Board’s continuous effort to streamline its processes, Call Centre's Interactive selection codes will be revised from 31 March 2008 as follows:
| 1st Code Selection |
2nd Code Selection |
Scheme/Services |
| 1 - Member's enquiries |
1 |
Statement of Account, Nomination & CPF E-service |
| 2 |
Withdrawal of CPF on reaching age 55, CPF Minimum Sum, Topping up for family members & Withdrawal on Non-Retirement Grounds |
| 3 |
Housing |
| 4 |
4 Investment, Insurance, Medisave & Education |
| 5 |
Self-Employed |
| 2 - Employer's enquiries |
You may also send us an email for your enquiries. See the list of email addresses.
The Board has started mailing the Yearly CPF Statement of Account for 2007 to CPF members. You will be receiving your Statement at your address maintained with the Board by the end of February 2008.
We will be mailing the Statements in phases:
| Address Type |
Mailing Period |
| Local address |
24 January 2008 to 12 February 2008 |
| Overseas address |
13 February 2008 to 20 February 2008 |
You may also wish to log in to My Statement to obtain your CPF Statement.
ALERT!
Be careful! Do not invest based on promises of quick and attractive returns alone.
You are advised to ignore advertisements which tout conversion of CPF into cash. You should invest prudently and consider the suitability of the products according to your own risk appetite and investment objectives. Investments should not be made based on promotional gifts and rebates. Click here to get some tips before investing your CPF savings.
My e-Concierge allows you to state your CPF requests by just dropping us a line!
Do so if you are unable to submit your requests via My Requests or if the relevant online forms are unavailable.
Login with your SingPass now and select "My Requests > Other CPF Matters > Submit my e-Concierge requests" to begin.
With effect from 1 December 2007, the CPF Call Centre's operating hours will be as follows:
Mondays to Fridays - 8:00am to 6:00pm
We are closed on Saturdays, Sundays and public holidays.
You can now enjoy the convenience of performing multiple transactions under different profiles (ie. Members, Employers and Business Partners) with just one login using your SingPass.
For example, if you login under the Members profile to access "My Statement" and decide to perform another transaction on behalf of your company under the Employers profile, you can switch the profile simply by clicking on "Employers" shown in the screen shot below. It is not necessary to login again.
Click here to access my cpf Online Services now!
Screen shot:
16 February 2007
We would like to caution our members against an email (sender: abuse@cpf.gov.sg) which claimed to have originated from CPF Board.
This email instructs the receiver to click on a hyperlink to confirm his/her email. Please note that your PC may be infected with viruses if you click on this hyperlink.
This is a sample of the email which claimed to have originated from CPF Board.
| Dear Valued Member,
According to our terms of services, you will have to confirm your e-mail by the following link, or your account will be suspended within 24 hours for security reasons.
http://www.cpf.gov.sg/confirm.php?account=cpfboard@cpf.gov.sg
After following the instructions in the sheet, your account will not be interrupted and will continue as normal.
Thanks for your attention to this request. We apologize for any inconvenience.
Sincerely, Cpf Abuse Department |
What Should You Do?
Do not click on the URL links provided in this email and delete such email.
If you wish to access the CPF Board website, always key our website address in the browser address bar.
If you require further information, please email e-service@cpf.gov.sg
Pay online with the e-Cashier today!
With the e-Cashier, you no longer need a SingPass to make your CPF payments online.
All you need is an internet banking account* to make payment in three simple steps:
| Step 1: |
Go to "E-Services" and select "e-Cashier" |
| Step 2: |
Select the transaction you are paying for |
| Step 3: |
Indicate the payment amount |
You will then be linked to your internet banking account.
You can pay for any of the following at the e-Cashier:
| 1) |
Top up my own/my dependant's premium for MediShield cover |
| 2) |
Top up my HPS cover |
| 3) |
Top up my DPS cover |
| 4) |
Contribute to my three CPF accounts |
| 5) |
Contribute to my Medisave |
| 6) |
Repayment of Education Loan |
| 7) |
Miscellaneous Payments |
| |
- |
Pay CDP Transfer Fees for Death Cases |
| |
- |
Top up my Retirement Account |
| |
- |
Top Up my own/ loved one’s Retirement Account under the Minimum Sum Topping-Up Scheme |
| |
- |
Pay CDP transfer fee for discounted SingTel shares |
| |
- |
Request for Cheque Replacement |
| |
- |
Request for Cheque Image |
| 8) |
Composition Offer for Self-Employed |
Pay at the e-Cashier today!
*Currently only DBS, UOB and Citibank are the participating banks for eNets.
You can now view your CPF Investment Statements via mPAL - my cpf. Click here for a step-by-step guide on how to download the midlet. Try it today!