We need your assistance to process your applications within the service standards. Please ensure that your applications are complete and supported by the necessary documents. Note: "Working days" refer to Mondays to Fridays, excluding public holidays.

Select the category below:   General   Members: • Retirement • Property • Healthcare Matters • Investment • Insurance • Education/ Dependants’ Education • Nomination • Withdrawal on Non-Retirement Grounds • Other CPF Matters   Self Employed   Employers: • Employer's First Payment And Records • E-Submission • Refund/Collection • Foreign Worker Levy   Government-Paid Maternity Leave   Business Partners   GIRO Matters

General Standards Club 55 We will attend to you within 20 minutes e-Counter The estimated waiting time is 5 minutes e-Appointment We will attend to you within 10 minutes from appointment time Call Centre We will attend to you within 30 seconds Correspondence a) Post or Fax b) Email We will reply to you within: a) 4 working days from the day of receipt b) 2 working days from the day of receipt