We need your assistance to process your applications within the service standards. Please ensure that your applications are complete and supported by the necessary documents. Note: "Working days" refer to Mondays to Fridays, excluding public holidays.

Select the category below:   General   Members: • Retirement • Property • Healthcare Matters • Investment • Insurance • Education/ Dependants’ Education • Nomination • Withdrawal on Non-Retirement Grounds • Other CPF Matters   Self Employed   Employers: • Employer's First Payment And Records • E-Submission • Refund/Collection • Foreign Worker Levy   Government-Paid Maternity Leave   Business Partners   GIRO Matters

Employers Employer's First Payment And Records Manual Transaction E-Transaction Processing of first CPF payment from new employers 7 working days Not applicable Employers would need to be issued with an Employer Reference Number before they can apply to pay future CPF payments electronically Joint application by employer and Singapore Permanent Resident to contribute CPF at higher rates 7 working days 3 working days Change of employer's particulars 3 working days 2 working days