To enable us to process your applications within the service standards, please ensure that your applications are duly completed with the necessary supporting documents. We will adhere to the following service standards, in our best efforts. Note: "Working days" refer to Mondays to Fridays, excluding public holidays.

Select the category below:   General   Members: • Retirement • Property • Healthcare Matters • Investment • Insurance • Education/ Dependants’ Education • Nomination • Withdrawal on Non-Retirement Grounds • Other CPF Matters   Self Employed   Employers: • Employer's First Payment And Records • E-Submission • Refund/Collection • Foreign Worker Levy   Government-Paid Childcare Leave / Government-Paid Maternity Leave   Business Partners   GIRO Matters

Employers Government-Paid Childcare Leave Scheme Manual Transaction E-Transaction Application for Reimbursement on Government-Paid Childcare Leave 15 working days from the day of receipt of application and all relevant documents 10 working days Government-Paid Maternity Leave Scheme Manual Transaction E-Transaction Application by Employer for Reimbursement Not applicable 15 working days from the day of receipt of application and all relevant documents Application by Employer for Reimbursement (Adoption Leave) 15 working days from the day of receipt of application and all relevant documents Not applicable Application by Employer for Reimbursement (Still-Birth) 15 working days from the day of receipt of application and all relevant documents Not applicable Incomplete submission or inaccurate information would result in a delay in processing. Self-Employed Government-Paid Childcare Leave Scheme Manual Transaction E-Transaction Application for Reimbursement on Government-Paid Childcare Leave 15 working days from the day of receipt of application and all relevant documents 10 working days Government-Paid Maternity Leave Scheme Manual Transaction E-Transaction Application by Self-Employed Woman for Reimbursement Not applicable 15 working days from the day of receipt of application and all relevant documents Application by Self-Employed Woman for Reimbursement (Adoption Leave) 15 working days from the day of receipt of application and all relevant documents Not applicable Application by Self-Employed Woman for Reimbursement (Still-Birth) 15 working days from the day of receipt of application and all relevant documents Not applicable Incomplete submission or inaccurate information would result in a delay in processing.