We need your assistance to process your applications within the service standards. Please ensure that your applications are complete and supported by the necessary documents. Note: "Working days" refer to Mondays to Fridays, excluding public holidays.

Select the category below:   General   Members: • Retirement • Property • Healthcare Matters • Investment • Insurance • Education/ Dependants’ Education • Nomination • Withdrawal on Non-Retirement Grounds • Other CPF Matters   Self Employed   Employers: • Employer's First Payment And Records • E-Submission • Refund/Collection • Foreign Worker Levy   Government-Paid Maternity Leave   Business Partners   GIRO Matters

GIRO Matters Manual Transaction E-Transaction Standing Instruction for Voluntary Contribution We will activate the Standing Instruction received from the 5th to the 16th of the month. Do ensure that your application form reaches CPF Board by the 14th of that month. Else, it will be processed next month Acknowledgement on a case-by-case basis only We will activate the Standing Instruction received from the 5th to the 16th of the month. Do ensure that your application form reaches CPF Board by the 14th of that month. Else, it will be processed next month Acknowledgement via auto-generated email: 2 working days Termination of Interbank GIRO for Voluntary Contribution to 3 Accounts We will terminate the Interbank GIRO from the 5th to the 16th of the month. Do ensure that your application form or termination letter reaches CPF Board by the 14th of that month Acknowledgement on a case-by-case basis only We will terminate the Interbank GIRO from the 5th to the 16th of the month. Do ensure that your application form or termination letter reaches CPF Board by the 14th of that month Acknowledgement via auto-generated email: 2 working days Termination of Interbank GIRO for Self-Employed We will terminate the Interbank GIRO from the 5th to the 16th of the month. Do ensure that your application form or termination letter reaches CPF Board by the 14th of that month Acknowledgement on a case-by-case basis only We will terminate the Interbank GIRO from the 5th to the 16th of the month. Do ensure that your application form or termination letter reaches CPF Board by the 14th of that month Acknowledgement via auto-generated email: 2 working days Standing Instructions For The Payment Of Employees Via GIRO We will activate the Standing Instruction received from the 20th of the current month to the 10th of the following month. Do ensure that your application form reaches CPF Board by the 10th of that month Acknowledgement on a case-by-case basis only We will activate the Standing Instruction received from the 20th of the current month to the 10th of the following month. Do ensure that your application form reaches CPF Board by the 10th of that month Acknowledgement via auto-generated email: 2 working days Termination of Interbank GIRO For Business Employers We will terminate the Interbank GIRO from the 20th of the current month to the 10th of the following month. Do ensure that your application form or termination letter reaches CPF Board by the 10th of that month Acknowledgement on a case-by-case basis only We will terminate the Interbank GIRO from the 20th of the current month to the 10th of the following month. Do ensure that your application form or termination letter reaches CPF Board by the 10th of that month Acknowledgement via auto-generated email: 2 working days Termination of Interbank GIRO For Foreign Worker Levy We will terminate the Interbank GIRO from the 20th of the current month to the 10th of the following month. Do ensure that your application form or termination letter reaches CPF Board by the 10th of that month Acknowledgement on a case-by-case basis only We will terminate the Interbank GIRO from the 20th of the current month to the 10th of the following month. Do ensure that your application form or termination letter reaches CPF Board by the 10th of that month Acknowledgement via auto-generated email: 2 working days