To enable us to process your applications within the service standards, please ensure that your applications are duly completed with the necessary supporting documents. We will adhere to the following service standards, in our best efforts. Note: "Working days" refer to Mondays to Fridays, excluding public holidays.

Select the category below:   General   Members: • Retirement • Property • Healthcare Matters • Investment • Insurance • Education/ Dependants’ Education • Nomination • Withdrawal on Non-Retirement Grounds • Other CPF Matters   Self Employed   Employers: • Employer's First Payment And Records • E-Submission • Refund/Collection • Foreign Worker Levy   Government-Paid Leave   Business Partners   GIRO Matters

GIRO Matters Manual Transaction E-Transaction Standing Instruction for payment via Inter-Bank GIRO# 3 working days 1 working day Termination of Inter-Bank GIRO* 3 working days 1 working day # Standing Instruction request will be processed if there is an active (i.e. already approved) GIRO arrangement with CPF Board. * Termination of GIRO request will be processed if there is no GIRO payment due for deduction (i.e. have not generated payment file to bank to effect deduction for liability). Otherwise processing can only commence 2 working days after deduction date.