We need your assistance to process your applications within the service standards. Please ensure that your applications are complete and supported by the necessary documents. Note: "Working days" refer to Mondays to Fridays, excluding public holidays.

Select the category below:   General   Members: • Retirement • Property • Healthcare Matters • Investment • Insurance • Education/ Dependants’ Education • Nomination • Withdrawal on Non-Retirement Grounds • Other CPF Matters   Self Employed   Employers: • Employer's First Payment And Records • E-Submission • Refund/Collection • Foreign Worker Levy   Government-Paid Maternity Leave   Business Partners   GIRO Matters

Members Insurance Manual Transaction E-Transaction Application for Home Protection Scheme (HPS) cover / To adjust HPS cover 7 working days (Upon the receipt of your loan information from your mortgagee) 5 working days (Upon the receipt of your loan information from your mortgagee) Termination of HPS Cover 7 working days 5 working days HPS application For Top-Up / Spouse Top-Up Of Cover 7 working days 5 working days Application for Exemption from the HPS 7 working days (Upon receipt of your policy & loan details from your insurer(s) & mortgagee(s) respectively) 5 working days (Upon receipt of your policy & loan details from your insurer(s) & mortgagee(s) respectively) Application to claim for HPS benefits on Death Ground 7 working days (upon receipt of all required documents) 5 working days (upon receipt of all required documents) Application to claim for HPS benefits on Medical Ground 7 working days (upon receipt of all required documents) 5 working days (upon receipt of all required documents) Request for reprint of HPS Certificate Not applicable 7 working days