We need your assistance to process your applications within the service standards. Please ensure that your applications are complete and supported by the necessary documents. Note: "Working days" refer to Mondays to Fridays, excluding public holidays.

Select the category below:   General   Members: • Retirement • Property • Healthcare Matters • Investment • Insurance • Education/ Dependants’ Education • Nomination • Withdrawal on Non-Retirement Grounds • Other CPF Matters   Self Employed   Employers: • Employer's First Payment And Records • E-Submission • Refund/Collection • Foreign Worker Levy   Government-Paid Maternity Leave   Business Partners   GIRO Matters

Members Investment Manual Transaction E-Transaction Application for the withdrawal of CPFIS investments upon meeting CPF withdrawal conditions Within 3 working days from the day of receipt to notify agent banks and product providers. Thereafter, agent banks and product providers will liaise with members to get more information for the release. 1 working day Application for the withdrawal of Special Discounted Shares (SDS) upon meeting CPF withdrawal conditions Within 15 working days from the day of receipt [The processing time includes the time taken by the Central Depository (Pte) Ltd to transfer the SDS to your CDP account]. Within 15 working days from the day of receipt [The processing time includes the time taken by the Central Depository (Pte) Ltd to transfer the SDS to your CDP account]. Request to update stock / gold limit Within 2 working days from the day of receipt to notify agent banks of the updated limits. Not applicable Application for transfer of CPF Investments Sale Proceeds (Division of CPF-Related Matrimonial Assets) Within 3 working days from the day of receipt [provided that the investment sale proceeds have been credited to the CPF Account(s)]. Within 3 working days from the day of receipt [provided that the investment sale proceeds have been credited to the CPF Account(s)]. Transfer of Special Discounted SingTel Shares Instruction (Division of Matrimonial Assets) Within 15 working days from the day of receipt of this form or the opening of investment account by the Transferee with an agent bank (if the Transferee does not have one), whichever is the later. Not applicable