We need your assistance to process your applications within the service standards. Please ensure that your applications are complete and supported by the necessary documents. Note: "Working days" refer to Mondays to Fridays, excluding public holidays.

Select the category below:   General   Members: • Retirement • Property • Healthcare Matters • Investment • Insurance • Education/ Dependants’ Education • Nomination • Withdrawal on Non-Retirement Grounds • Other CPF Matters   Self Employed   Employers: • Employer's First Payment And Records • E-Submission • Refund/Collection • Foreign Worker Levy   Business Partners   Government-Paid Maternity Leave   GIRO Matters

Members Property Manual Transaction E-Transaction Public Housing Scheme (HDB Loan) We will pay HDB by the 5th working day from the day we receive your application from HDB. Not applicable Application for use of CPF savings for the purchase of a HDB flat financed with bank loan We will pay the CPF Board’s lawyers or your financier by the requested date, if your application is submitted 3 weeks / 15 working days prior to the requested date and it meets all stipulated requirements Not applicable The processing time includes the time we need to verify your housing application, assess your eligibility under the Home Protection Scheme, appoint Board's lawyers and disburse funds through the Board’s lawyers. Application for use of CPF savings for Refinancing of a HDB flat We will pay your financier by the requested date, if your application is submitted 10 working days prior to the requested date and it meets all stipulated requirements Not applicable Application for use of CPF savings for Repayment of housing loan/Purchase of Recess Area for HDB flat financed with bank loan We will pay your financier by the requested date, if your application is submitted 10 working days prior to the requested date and it meets all stipulated requirements Not applicable Application to Commence/Revise or Stop CPF Monthly Deductions for HDB flats financed with bank loan We will effect the changes by the requested date, if your application is submitted 7 working days prior to the monthly deduction date and it meets all stipulated requirements The monthly instalment deduction would take place between the 10th and 13th of each month Not applicable Stopping CPF payment for HDB Instalment under HDB Loan 4 working days Immediate Residential Properties Scheme Not applicable We will pay the CPF Board's lawyers by the requested date, if we are notified by them at least 2 working days before the due date Application To Use CPF Savings To Purchase Private Residential Property Not applicable 5 working days Application To Use CPF Savings To Construct   Private Residential Property Not applicable 5 working days Request To Use CPF Savings for Arrears On Monthly Instalment for Private Property 7 working days upon receipt of form after endorsement by financier 5 working days upon receipt of form after endorsement by financier Request To Use CPF Savings for Capital Repayment for Private Property Your CPF funds will be deducted from your account within the month indicated Your CPF funds will be deducted from your account within the month indicated Request To Commence, Revise Or Cease Monthly Instalment for Private Property 14 working days You may check the status online 1 day after your submission. Do submit your request online by 20th of the month for revision or cessation of monthly instalment due the following month Request To Amend CPF Letter Of Approval for Private Property Not applicable 3 working days Refund of CPF monies utilised for your HDB flat financed with HDB loan upon sale of your HDB flat We will credit the CPF monies to your CPF account within 5 working days upon receipt of the refund from HDB when you sell your HDB flat. We will credit the CPF monies to your CPF account within 1 working day upon receipt of the refund from HDB when you sell your HDB flat. Refund of CPF monies utilised for your HDB flat financed with bank loan upon sale of your HDB flat We will credit the CPF monies to your CPF account within 5 working days upon receipt of the fund from HDB or our solicitors if the funds are received via cheques or within 3 working days if the funds are received via Interbank GIRO, when you sell your HDB flat. Not applicable Refund of CPF monies utilised for your Private Property upon sale of your Property We will credit the CPF monies to your CPF account within 3 working days upon receipt of the refund from our solicitors when you sell your private property. (This does not apply to refunds made by members aged 55 and above). We will credit the CPF monies to your CPF account within 3 working days upon receipt of the refund from our solicitors when you sell your private property. (This does not apply to refunds made by members aged 55 and above).