We need your assistance to process your applications within the service standards. Please ensure that your applications are complete and supported by the necessary documents. Note: "Working days" refer to Mondays to Fridays, excluding public holidays.

Select the category below:   General   Members: • Retirement • Property • Healthcare Matters • Investment • Insurance • Education/ Dependants’ Education • Nomination • Withdrawal on Non-Retirement Grounds • Other CPF Matters   Self Employed   Employers: • Employer's First Payment And Records • E-Submission • Refund/Collection • Foreign Worker Levy   Government-Paid Maternity Leave   Business Partners   GIRO Matters

Employers Refund/Collection Manual Transaction E-Transaction Refund Applications Interbank GIRO (IBG) Non-IBG Interbank GIRO (IBG) Non-IBG Refund of CPF contribution (arising from over-collection by the Board) * 5 working days 3 working days Refund of excess late payment interest * 10 working days 14 working days 7 working days 12 working days * The processing time excludes the time taken by the bank to credit the monies into your bank account. Adjust employer's CPF payment 8 working days 5 working days Crediting of payment for CPF, late CPF interest and composition offer 3 working days (off-peak)  5 working days (peak) Peak period : 12th to 26th of the month 3 working days Crediting of payment for processing fees 5 working days 3 working days