To enable us to process your applications within the service standards, please ensure that your applications are duly completed with the necessary supporting documents. We will adhere to the following service standards, in our best efforts. Note: "Working days" refer to Mondays to Fridays, excluding public holidays.

Select the category below:   General   Members: • Retirement • Property • Healthcare Matters • Investment • Insurance • Education/ Dependants’ Education • Nomination • Withdrawal on Non-Retirement Grounds • Other CPF Matters   Self Employed   Employers: • Employer's First Payment And Records • E-Submission • Refund/Collection • Foreign Worker Levy   Government-Paid Childcare Leave / Government-Paid Maternity Leave   Business Partners   GIRO Matters

Self-Employed Manual Transaction E-Transaction Registration for CPF/Medisave Contributions by Self-Employed Persons 2 working days 2 working days Application / Cancellation of Voluntary Contribution for Self-Employed Persons 2 working days 1 working day Standard 12-month Instalment Plan 3 working days 2 working days Extended Instalment Plan 10 working days 8 working days Declaration of Non Self-Employed Status 4 working days 2 working days Refund of Excess CPF/Medisave Contributions by Self-Employed Persons 15 working days 12 working days The processing time includes the time we may need to liaise with other parties on your refund application or seek further clarification from you. Adjustment of CPF Contributions from Firm's Account to a Self-Employed Person's account 15 working days 12 working days The processing time includes the time we may need to liaise with other parties on your adjustment application or seek further clarification from you. E-payment to 3 CPF Accounts by Self-Employed Persons Not applicable 2 working days E-payment to Medisave Account by Self-Employed Persons Not applicable 2 working days