We need your assistance to process your applications within the service standards. Please ensure that your applications are complete and supported by the necessary documents. Note: "Working days" refer to Mondays to Fridays, excluding public holidays.

Select the category below:   General   Members: • Retirement • Property • Healthcare Matters • Investment • Insurance • Education/ Dependants’ Education • Nomination • Withdrawal on Non-Retirement Grounds • Other CPF Matters   Self Employed   Employers: • Employer's First Payment And Records • E-Submission • Refund/Collection • Foreign Worker Levy   Government-Paid Maternity Leave   Business Partners   GIRO Matters

Members Withdrawal on Non-Retirement Grounds* Manual Transaction E-Transaction Interbank GIRO (IBG) Non-IBG IBG Non-IBG Application for Withdrawal under Leaving Singapore and the States of Malaya Permanently 15 working days 4 weeks / 20 working days 10 working days 15 working days The processing time includes the time taken for verification of members' particulars and updating of records. Application for Withdrawal for Malaysian Citizens 5 weeks / 25 working days 6 weeks / 30 working days 4 weeks / 20 working days 5 weeks / 25 working days The processing time includes the time taken for verification of members' particulars, checking employment status with the relevant authorities and updating of records. Application for Withdrawal on Medical Grounds 4 weeks / 20 working days 3 weeks / 15 working days The processing time starts upon the Board's receipt of the complete set of medical certification and supporting documents requested by the Board from hospitals or the Board's panel of doctors. Application for Withdrawal on Death Grounds 4 to 8 weeks / 20 to 40 working days 4 to 7 weeks / 20 to 35 working days The processing time includes the time taken for verification of the nominees' details and sale/transfer of the deceased members' Discounted SingTel Shares (if applicable). CPF Board will invite the nominees to make a claim within 1 month from the day of receipt of documents reporting death. If the deceased member did not make a valid nomination, his/her CPF will be transferred to the Public Trustee within 1 month of the receipt of documents reporting death. * The processing time excludes time taken for mailing of demand drafts or transmitting of funds via telegraphic transfer which may take about 1 to 2 weeks.