We need your assistance to process your applications within the service standards. Please ensure that your applications are complete and supported by the necessary documents. Note: "Working days" refer to Mondays to Fridays, excluding public holidays.

Select the category below:   General   Members: • Retirement • Property • Healthcare Matters • Investment • Insurance • Education/ Dependants’ Education • Nomination • Withdrawal on Non-Retirement Grounds • Other CPF Matters   Self Employed   Employers: • Employer's First Payment And Records • E-Submission • Refund/Collection • Foreign Worker Levy   Government-Paid Maternity Leave   Business Partners   GIRO Matters

Employers E-Submission Manual Transaction E-Transaction Registration for submitting CPF contribution details via e-submission 5 working days 3 working days Add/ Delete staff access for e-submission 3 working days 1 working day Notifying employers on the results of their test e-submission Not applicable Employers are notified via email 3 working days Notifying employers on their rejected 'live' e-submissions Not applicable Employers are notified via email 1 working day