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How to submit and pay CPF contributions
 

Apply to e-submit CPF contribution details via CPF e-Submit@web and pay via Direct Debit

You should apply to e-submit your CPF contribution details using CPF e-Submit@web as soon as you intend to hire your first employee. To apply, you will need your SingPass and entity's Unique Entity Number (UEN).

Upon approval, you will receive our email and welcome letter containing your CPF Submission Number (CSN), Payment Advice (CPF91) and Direct Debit Authorisation Form.

You have a grace period of 14 days to pay CPF contributions after the end of the month for which the CPF contributions are due. If the last day of the grace period falls on a Saturday, Sunday or Public Holiday, CPF contributions must be paid by the next working day.

CPF e-Submit@web

CPF e-Submit@web is a free service provided by CPF Board where you can submit your employees’ CPF contribution details and make payment electronically via Direct Debit. Payment via cheques or cash is not accepted.

Employers are advised to e-submit earlier for a smoother experience.

Direct Debit Payment

Why use Direct Debit?

  • Taking full control of your payment
    • Direct Debit deduction will only take place after you have submitted your CPF contribution details. Furthermore, you can choose your preferred deduction date when you submit your CPF via CPF e-Submit@web.

  • Saves time and resources
    • Employers do not need to spend time writing cheques or queue at payment kiosks to make payments.

  • Open to all employers
    • Direct Debit can be used by all employers including those with few employees.

When will Direct Debit deduction take place?

Direct Debit deduction will only take place after you have submitted your CPF contribution details. Furthermore, you can select your preferred deduction date* at the point of your CPF submission.

*Two working days from the date of submission, up to last day of grace period.

The available deduction date(s) will depend on when we receive your CPF contribution details:

Submission Date

Deduction Date(s) Available

From

To

1st to 12th of the month

3rd working day from date of e-submission

Last day of grace period*

After 12th of the month

3rd working day from date of

e-submission

Note:
Employers have a grace period of 14 days after the end of the month to pay CPF contributions. The last day of the grace period is 14th day of the month. If the 14th day falls on a Saturday, Sunday or public holiday, the grace period will be extended to the next working day.

What happens when the Direct Debit deduction is unsuccessful?

If the Direct Debit deduction is unsuccessful, CPF Board will inform you via email and make the second deduction 7 calendar days from the date of first deduction. Please note that some banks charge an administrative fee for each unsuccessful deduction. To avoid such occurrence and incurring late payment interest, please maintain sufficient funds in the bank account.

How to apply for Direct Debit?

Please complete and send us the Direct Debit Authorisation (DDA) form (also available at CPF Service Centres). Once we have received your DDA application, we will forward it to your bank for processing. Generally, it will be processed within 21 working days. You will be informed in writing the status of your DDA application. Alternatively, you may click here to check the status of your application.

While your DDA form is being processed, please use any of the following payment services to pay CPF contributions:

  • eNETS (for CPF e-Submit@web users);
  • ATM card at any AXS stations;
  • ATM card / Cash at any SingPost Offices; or
  • Cheque

Record of Payment (ROP)

You can view your electronic Record of Payment (eROP) when your payment has been processed. Please check your ROP and inform the Board immediately of any inaccuracy.

 Last Updated on: Thursday, November 06, 2014 at 5:25 PM
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