Through the compliments we have received from you, it is gratifying to know
that you are happy with our service. Thank you for the compliments, which
spur us to continually improve on our services to you.

"This is my first time login (my cpf Online Services). I am very happy everything is clear and I have easy access to my account. I am thankful of CPF board. This is very useful to me. Thanks again." - Bhalsod Ashok, 7 August 2010

"The website design is very thoughtful and navigating through the website is a breeze even for a novice user." - Raveendranath Jagadeesan, 7 August 2010

"I wish to complement a staff by the name of Roy Ang from the Call Centre, who has helped greatly with my telephone enquires today. He was courteous in his service and patient to explain at great lengths in relation to all my enquiries. I found Roy to be very knowledgeable in all aspects of CPF services. CPF should look at developing a talent pool comprising of staff such as Roy Ang. Great work!" - Mr Leung, 6 August 2010

"I would like to comment and thank your Customer Service Officer, Ms Shirley Loh for attending to my query on Property Withdrawal / Minimum Sum Scheme. I would like to highlight that Ms Loh was very patient to listen to my queries on my client's problems and explain in great depth about the CPF policies to me. What surprised me most was, she even went the extra mile to investigate and study the root of the problems. She called me even though I did not leave my contact details with her, got my client's contact and spoke to him directly. I am grateful to Ms Loh to have gone such an extra mile though the same queries have been posted to other hotline staff in 2 different occasions and even the lawyer acting for our client was not able to resolve it. Her professionalism coupled with great responsibility and commitment to serve the public really overwhelmed me and she had made the impossible possible for my clients. Thank you." - Mdm Lorrain Ng, 6 August 2010

"It’s easy to use, very efficient, very informative, give straight-forward answers. You guys did a wonderful job. Keep it up." - Abu Bakar Bin Abdul Aziz, 6 August 2010

"The contents of the website are perfect itself. I’m not expert at using internet but on this site, I can easily navigate. It’s highly effective for searching information needed." - Abraham Velicaria, 6 August 2010

"Ed Cai Junhui had been very proactive in assisting me with my email query and I am vey impressed that the service level of CPF Board has improved. Logging in queries via email is an effective tool in presenting our case in issue and I am impressed. Correctly speaking, the case would have been settled via 2-3 emails; it was just that I could not understand the various schemes which CPF has in place, hence Ed took the initiative to ensure that my concerns are addressed by speaking to me personally via the phone. I am grateful to Ed as he has changed my perspective of the service level of our civil servants. Thanks again Ed." - Mdm Chua Lay Hong, 5 August 2010

"It’s very useful to check online what we want regarding our CPF matters." - Kovindaraju, 5 August 2010

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