If you need to see us for complex CPF matters such as Healthcare, Housing, Investment etc, make an appointment with our Customer Service Officer. With the e-Appointment service, you can choose your appointment date and time. We will serve you within 10 minutes of your appointment time.
Please book your e-Appointment at least 1 working day in advance.
An SMS reminder will be sent to you before your appointment date if you provide us with your mobile phone number.
Click any of the options below to begin:

Alternatively, you may send an SMS to 74688 in the following format to

Check appointment: CPF<space>EAENQ<space><your NRIC> eg. CPF EAENQ S1234567X Cancel appointment: CPF<space>EACL<space><your NRIC> eg. CPF EACL S1234567X

You will receive an SMS reply from us.

Note: In order to let other customers enjoy the benefit of appointments with our Customer Service Officers, please keep to your appointment, or change your appointment if you cannot make it.