If you need to see us for complex CPF matters such as Healthcare, Housing, Investment etc, make an appointment with our Customer Service Officer. With the e-Appointment service, you can choose your appointment date and time. We will serve you within 10 minutes of your appointment time.
Please book your e-Appointment at least 1 working day in advance.
An SMS reminder will be sent to you if you have made your appointment at least 24 hours in advance.
Click any of the options below to begin:

Alternatively, you may send an SMS to 74688 in the following format to

Check appointment: CPF<space>EAENQ<space>NRIC eg. CPF EAENQ S1234567X Cancel appointment: CPF<space>EACL<space>NRIC eg. CPF EACL S1234567X

You will receive an SMS reply from us.

Note: In order to let other customers enjoy the benefit of appointments with our Customer Service Officers, please keep to your appointment, or change your appointment if you cannot make it. Please note that the Board is not able to accept Court Orders relating to Division of Matrimonial Assets (DMA) at our service counters or through e-Appointment. Such Court Orders are to be served personally at the office of the Board's Retirement Schemes Department located at 79 Robinson Road, 14th floor, CPF Building, Singapore 068897. Click here for more information.