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A Guide to Medisave
 

MEDISAVE is the national savings scheme which helps individuals put aside part of their income in their Medisave Accounts to meet their personal or immediate family's hospitalisation expenses, especially after retirement.

Since its introduction in 1984, Medisave has helped more than two million people save for their medical needs.

Saving for future medical expenses is important, as the need for medical care and hospitalisation increases significantly as one grows older. It is important too that you spend your Medisave savings wisely - so that you can make your savings last you a lifetime!

Let us tell you more about this scheme and its many benefits.

Medisave Contributions
1. As an employee, how much do I contribute to my Medisave Account?
2. What are the contribution rates for self-employed individuals?
3. Will my Medisave savings earn interest? Is the interest earned taxable?
4. Is there a limit on my Medisave balance?
5. Can I withdraw all my Medisave savings when I reach 55?
6. What is the difference between Medisave Contribution Ceiling, Medisave Minimum Sum and Medisave Required Amount?
7. If I work after 55, do I still need to contribute to Medisave?
 
Uses for Medisave
8. What should I do before hospitalisation?
 
Hospitalisation
9. In which hospitals can I use my Medisave savings?
10. Can I use my Medisave savings to pay for hospital bills incurred by my family members?
11. What hospital charges does Medisave cover?
12. How much of my Medisave can I use to cover my hospital bills?
13. What if my hospital bill is more than what my Medisave can cover?
 
Maternity Cases
14. Can I withdraw Medisave to pay maternity expenses?
15. What is the Medisave Maternity Package?
16. How much Medisave can I use to pay maternity expenses?
17. How do I make a withdrawal from Medisave for pre-delivery medical expenses under the Medisave Maternity Package?
 
Outpatient Treatment
18. What outpatient treatments do Medisave cover and what are the withdrawal limits?
19. Can I use Medisave to pay for expenses for the removal of wisdom tooth?
 
Outpatient Treatment for Chronic Diseases
20. Which chronic diseases can Medisave be used for?
21. Will I be able to use Medisave to pay the bill for my outpatient treatment for chronic diseases in full?
22. Why do I still have to pay the deductible and co-pay 15% of the bill? Can’t I use Medisave to pay the full bill?
23. Is there a limit on how much Medisave I can use to pay for the treatment of chronic diseases?
24. Can I use my immediate family members’ Medisave to pay my outpatient treatment bills?
25. Can I withdraw more than $300 per year from my Medisave if I am paying the outpatient treatment bills for more than 1 person?
26. Can I use Medisave to pay for my outpatient treatments which were before 1 October 2006?
27. How do I check how much Medisave is available for the payment of outpatient treatments for chronic diseases?
28. How do I check my Medisave balance?
29. What do I need to do to make a claim from Medisave?
30. Where can I find more information on the use of Medisave for chronic diseases?
 
At Admission
31. What do I need to do at Admission?
32. Do I still need to pay the hospital deposit at the time of admission?
 
Payment
33. When will my Medisave Account be deducted?
34. What happens if my employer or insurer is paying part of my hospital expenses?
35. Can my employer or insurer pay me in cash if I have already used my Medisave Account to pay my hospital expenses?
36. What happens if my Medisave balance is not enough to cover the hospital bill?
 
Nominate Your Loved Ones
37. What happens to my Medisave balance when I die?
 

Medisave Contributions
1. As an employee, how much do I contribute to my Medisave Account?
 
As an employee, you have to contribute a part of your monthly wages to your Medisave Account depending on your age group. Please click here for details.
 


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2. What are the contribution rates for self-employed individuals?
 
If you are self-employed and earn a yearly net trade income of more than $6,000 a year, you need to contribute to Medisave. Your Medisave contribution payable is based on your age and net trade income for the year. Please click here for the Medisave contribution rates for self-employed persons.
 


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3. Will my Medisave savings earn interest? Is the interest earned taxable?
 
Yes, your Medisave savings will earn interest at the prevailing CPF interest rate. Medisave interest is not taxable.


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4. Is there a limit on my Medisave balance?
 
You need to contribute to your Medisave Account up to the prevailing Medisave Contribution Ceiling. From 1 July 2008, the Medisave Contribution Ceiling is revised to $34,500 and any Medisave contributions in excess of the Medisave Contribution Ceiling will be transferred from the Medisave Account to the Special Account for members aged below 55, and to the Retirement Account for members aged 55 and above, who do not meet the CPF Minimum Sum. For those who have set aside the full CPF Minimum Sum, the excess CPF contribution will be transferred from the Medisave Account to the Ordinary Account.

The Medisave Contribution Ceiling is adjusted each year on 1 July to ensure Singaporeans have sufficient savings to meet their hospitalisation expenses.

Government pensioners under the Fixed Amount on Ward Charges scheme do not need to have Medisave while government pensioners under the Co-payment on Ward Charges scheme need to contribute Medisave up to half the prevailing Medisave Contribution Ceiling.


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5. Can I withdraw all my Medisave savings when I reach 55?
 
As you are likely to need Medisave for your healthcare needs during your retirement, you would need to retain the Medisave Minimum Sum in your Medisave Account when you withdraw your CPF savings.

If you have more than the Medisave Minimum Sum, you can withdraw the excess amount. With effect from 1 July 2008, the Medisave Minimum Sum is revised to $29,500.

From 1 January 2004, if you meet the CPF Minimum Sum, you will need to set aside a Medisave Required Amount in the Medisave Account when you withdraw your CPF savings. If you have less than the Medisave Required Amount in your Medisave Account, you can use your savings in the Special and/or Ordinary Accounts, to set aside the Medisave Required Amount. This includes the first withdrawal upon reaching 55 and all subsequent withdrawals.

For more information, you may refer to the Frequently Asked Questions (FAQs) on Minimum Sum Scheme.

Government pensioners under the Fixed Amount on Ward Charges scheme do not need to have Medisave while government pensioners under the Co-payment on Ward Charges scheme need to set aside Medisave up to half the prevailing Medisave Minimum Sum.


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6. What is the difference between Medisave Contribution Ceiling, Medisave Minimum Sum and Medisave Required Amount?
 
Medisave Contribution Ceiling is the maximum amount that a member is required to contribute and maintain in his Medisave Account. From 1 July 2008, the Medisave Contribution Ceiling is $34,500 and any Medisave contributions in excess of the Medisave Contribution Ceiling will be transferred from the Medisave Account to the Special Account for members aged below 55, and to the Retirement Account for members aged 55 and above, who do not meet the CPF Minimum Sum. For those who have set aside the full CPF Minimum Sum, the excess CPF contribution will be transferred from the Medisave Account to the Ordinary Account.

The Medisave Minimum Sum is the amount a member need to retain in his Medisave Account when he withdraws his CPF savings (e.g. at age 55). Any amount in excess of the prevailing Medisave Minimum Sum can be withdrawn.

The Medisave Required Amount is the amount that a member is required to have in his Medisave Account after meeting the CPF Minimum Sum. If the member does not have at least the prevailing Medisave Required Amount, he may transfer his Ordinary/Special Account balances to his Medisave Account to meet the Medisave Required Amount before he can withdraw the savings in his Ordinary/Special Account(s).


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7. If I work after 55, do I still need to contribute to Medisave?
 
Yes, as long as you are still working you will need to contribute to Medisave up to the Medisave Contribution Ceiling. This way, you will be better able to take care of your medical expenses after your retirement.


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Uses for Medisave
8. What should I do before hospitalisation?
 
Ask your doctor or the hospital staff for the total cost of hospital charges in different hospitals and classes of ward accommodation.

Check your Medisave balance; the amount of coverage allowed by Medisave; and the balance that needs to be paid in cash.

Choose a hospital and class of ward which is within your financial means.


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Hospitalisation
9. In which hospitals can I use my Medisave savings?
 
You can use your Medisave in any restructured hospitals as well as any of the approved private hospitals and medical institutions.

Click here for the list of medical institutions participating in Medisave scheme


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10. Can I use my Medisave savings to pay for hospital bills incurred by my family members?
 
Yes, you can use your Medisave savings to pay for the hospital bills of your spouse, children, parents or grandparents.

Your family members can be of any nationality except your grandparents, who must be Singapore Citizens or Permanent Residents.


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11. What hospital charges does Medisave cover?
 
Medisave covers the following hospitalisation expenses:
- daily ward charges;
- doctors' fees;
- surgical operations, including the use of operating theatres; and
- in-patient charges for medical treatment, investigations, medicines, rehabilitative services, medical supplies, implants, and prostheses introduced during surgery.


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12. How much of my Medisave can I use to cover my hospital bills?
 
The use of Medisave to pay the hospital bills is subject to the prevailing Medisave withdrawal limits which are intended to preserve members' Medisave from being depleted too fast so as to conserve it for their future hospitalisation needs.
 
For a hospitalisation claim, the patient must have stayed in the hospital for at least 8 hours (unless the patient is admitted for day surgery) or died within 8 hours of being hospitalised.
 
Medisave covers up to:
 
- either $400 per day for daily hospital charges for hospital admission before 1 May 2007 or $450 per day for daily hospital charges for admission on or after 1 May 2007. This includes a maximum of $50 for doctor's daily attendance fees; and

-

a fixed limit per table of surgical operation as follows:
 

Maximum Amount Allowed
Table A B C
1 $150 $200 $250
2 $350 $450 $600
3 $800 $1,000 $1,200
4 $1,400 $1,600 $1,800
5 $2,000 $2,200 $2,400
6 $2,800 $3,200 $3,600
7 $4,000 $4,500 $5,000

 
Footnote:
The maximum amount allowed includes surgeon, anaesthetist and facility fees.

The classification of operation into tables indicates the complexity of the operation.

The Medisave withdrawal for surgical procedures is subject to a maximum of 3 surgical procedures, involving not more than 2 anatomical systems and not more than 2 procedures within each system. Anatomical system refers to the body system.

For day surgery, Medisave can be used to cover up to $200 of the ward charges before 1 May 2007 or $300 per day for ward charges for admission on or after 1 May 2007, including a maximum of $30 for the doctor's daily attendance fees, as well as a fixed limit for operation ranging from $150 (Table 1A) to $5,000 (Table 7C) depending on the type of operation performed.

For psychiatric treatment, Medisave can be used to cover up to $150 per day for the daily hospital charges, including a maximum of $50 for the doctor's daily attendance fees subject to a maximum of $3,500 a year for admission before 1 January 2007 or $5,000 a year for admission on or after 1 January 2007.

For approved community hospitals, Medisave can be used to cover up to $150 per day for the daily hospital charges including a maximum of $30 for the doctor's daily attendance fees, subject to a maximum of $3,500 a year.

For approved convalescent hospitals, Medisave can be used to cover up to $50 per day for the daily hospital charges including a maximum of $30 for the doctor's daily attendance fees, subject to a maximum of $3,000 a year.

For approved day hospitals, Medisave can be used to cover up to $150 per day for the daily hospital charges including a maximum of $30 for the doctor's daily attendance fees, subject to a maximum of $3,000 a year.

For approved hospice, Medisave can be used to cover up to $160 per day for the daily hospital charges including a maximum of $30 for the doctor's daily attendance fees.

For Singapore Gamma Knife Centre, Medisave can be used to cover Gamma Knife treatment subject to a maximum of $7,500 per treatment and $150 for daily hospital charge before 1 December 2006 or $200 per day for daily hospital charge for admission on or after 1 December 2006 but before 1 May 2007.

For Radiosurgery treatment (namely Novalis radiosurgery treatment and Gamma Knife treatment) received in approved medical institutions, Medisave can be used to cover the Radiosurgery subject to a maximum of $7,500 per treatment and $300 per day for daily hospital charge for admission on or after 1 May 2007.

For Senior Citizens Healthcare Centres managed by Home Nursing Foundation, Medisave can be used to cover up to $20 per day for Day Care charges, subject to a maximum of $1,500 a year.

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13. What if my hospital bill is more than what my Medisave can cover?
 
The Medisave withdrawal limits are generally sufficient to cover bills incurred in a B2/C ward of a restructured hospital. This restriction is necessary to prevent premature depletion of your Medisave, as your Medisave savings are to last through your lifetime. This is particularly important as elderly people may require more hospital stays and medical care than younger ones.

As such, for the part of the hospital bill that Medisave do not cover, you will need to pay in cash.


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Maternity Cases
14. Can I withdraw Medisave to pay maternity expenses?
 
Medisave can be used to pay the delivery and pre-delivery medical expenses incurred for the delivery of the first four living children of the mother on or after 1 August 2004. Prior to 1 August 2004, Medisave can only be used to pay the delivery expenses incurred for delivery of the first three living children.

Medisave can also be used to pay the delivery and pre-delivery expenses incurred for the delivery of the fifth and subsequent child of the mother on or after 1 August 2004, if both parents have a combined Medisave balance of at least $15,000 in their Medisave accounts at the time of delivery.

The patient can use her own, spouse and/or immediate family members’ Medisave to pay the delivery and pre-delivery expenses. Immediate family members include patient’s parents and children.

The pre-delivery expenses have to be claimed under the Medisave Maternity Package. However, post-natal consultation fees cannot be claimed under Medisave.


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15. What is the Medisave Maternity Package?
 
The Medisave Maternity Package is a package that allows Medisave to be used to pay expenses incurred during delivery and pre-delivery medical expenses such as consultations, ultrasounds, tests, medications etc. Prior to 1 August 2004, Medisave cannot be used for pre-delivery expenses.


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16. How much Medisave can I use to pay maternity expenses?
 
Under the Medisave Maternity Package, you can withdraw Medisave for pre-delivery medical expenses as well as delivery expenses and daily hospital charges. Each Medisave Maternity Package has a different Medisave Withdrawal Limit, which depends on the delivery procedure (e.g. caesarean or vaginal delivery), to pay the pre-delivery medical expenses as well as the delivery expenses.

If you do not wish to claim for pre-delivery expenses, you can still withdraw Medisave for the delivery procedure and daily hospital charges. Each delivery procedure has a different withdrawal limit.

The withdrawal limits are shown below:
Type of Operation Medisave Limits for Delivery Procedure
($)
Medisave Limits under the Medisave Maternity Package
($)
Vaginal Delivery (Normal) 450 900
Vaginal Delivery (Assisted) 800 1,250
Caesarean Section (Normal) 1,400 1,850
Caesarean Section (with Tubal Ligation) 1,600 2,050
Caesarean Section (with Hysterectomy) 2,400 2,850
 
Example for admission before 1 May 2007:
Delivery Procedure No. of days of Hospitalisation Medisave Withdrawal under the Medisave Maternity Package
($)
Medisave Withdrawals for Delivery Procedure
($)
Vaginal Delivery (Normal) 3 Up to $2,100

Which comprises of:
- $1,200 for daily hospital charges; and

- $900 for Medisave Maternity Package
Up to $1,650

Which comprises of:
- $1,200 for daily hospital charges; and

- $450 for Delivery Procedure
Caesarean Delivery (Normal) 4 Up to $3,450

Which comprises of:
- $1,600 for daily hospital charges; and

- $1,850 for Medisave Maternity Package
Up to $3,000

Which comprises of:
- $1,600 for daily hospital charges; and

- $1,400 for Delivery Procedure
 
Example for admission on or after 1 May 2007:
Delivery Procedure No. of days of Hospitalisation Medisave Withdrawal under the Medisave Maternity Package
($)
Medisave Withdrawals for Delivery Procedure
($)
Vaginal Delivery (Normal) 3 Up to $2,250

Which comprises of:
- $1,350 for daily hospital charges; and

- $900 for Medisave Maternity Package
Up to $1,800

Which comprises of:
- $1,350 for daily hospital charges; and

- $450 for Delivery Procedure
Caesarean Delivery (Normal) 4 Up to $3,650

Which comprises of:
- $1,800 for daily hospital charges; and

- $1,850 for Medisave Maternity Package
Up to $3,200

Which comprises of:
- $1,800 for daily hospital charges; and

- $1,400 for Delivery Procedure


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17. How do I make a withdrawal from Medisave for pre-delivery medical expenses under the Medisave Maternity Package?
 
You will have to present the bills incurred for the pre-delivery medical care to the hospital where your newborn is delivered. The hospital will submit these bills, together with the bill for the delivery expenses, for a Medisave claim under the Medisave Maternity Package.


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Outpatient Treatment
18. What outpatient treatments do Medisave cover and what are the withdrawal limits?
 
Medisave can be used to pay for the following outpatient treatments, subject to the withdrawal limits:

 
Type of outpatient treatment
Withdrawal limit
Hepatitis-B vaccination for patient aged :
- Below 12 years
- 12 years to 19 years
- 20 years & above

Course of 3 Jabs
$25
$35
$50

Booster
$10
$15
$20

Renal Dialysis

Note :
Only the patient's own Medisave can be used. In addition, the Medisave of the patient's parents may be used if the patient is aged 18 years or below.
 
 
 
With effect from 1 December 2004, the Medisave of the patient’s immediate family members may be used on a case-by-case basis, subject to eligibility conditions. The patient must be the Medisave Account holder's (a) spouse (b) parents (c) grandparent who is a Singapore citizen or permanent resident (d) child aged above 18 years.

More information on using your Medisave for your immediate family's renal dialysis is found in the application form.


$450 per month per patient
Chemotherapy*

$300 per weekly treatment cycle

or

$1,200 per 21/28 day treatment cycle

Radiotherapy* :
-
External Radiotherapy
-
Brachytherapy with external radiotherapy
-
Brachytherapy without external radiotherapy
-
Superficial X-ray
-
Stereotactic radiotherapy

 
$80 per treatment
$300 per treatment
$360 per treatment
$30 per treatment
$2,800 per treatment

Assisted Conception Procedure (for female patients only)
Note : Only the Medisave of the patient and her spouse can be used.

Use of Medisave for Assisted Conception Procedure (ACP) is up to 3 treatment cycles.

For ACP treatments received on or after 1 August 2004, the withdrawal limits are

1st withdrawal -  $6,000
2nd withdrawal - $5,000
3rd withdrawal -  $4,000

For ACP treatments received before 1 August 2004, the withdrawal limit is $4,000 per treatment cycle.
 

Approved Drugs for HIV/AIDS
Note :
Only the patient's own Medisave can be used.

If the patient is aged 18 years or below, the Medisave of the patient's parents may also be used.
 
 

$550 per month per patient
Hyperbaric Oxygen Therapy

$100 per treatment
Desferrioxamine Drug and Blood Transfusion for Thalassaemia*

$350 per month
Intravenous Antibiotic Infusion* at :
(1) Tan Tock Seng Hospital
(2) KK Women's and Children's      Hospital
(3) Singapore General Hospital
$600 per weekly cycle, up to a maximum of $2,400 per year.
Rental of Devices for Long-Term Oxygen Therapy and Infant Continuous Positive Airway Pressure Therapy*

$75 per month
Immunosuppressant Drugs for Organ Transplant*

$300 per month
Chronic Diseases:

Diabetes - Effective 1 October 2006
Hypertension - Effective 1 January 2007
Lipid disorders - Effective 1 January 2007
Stroke - Effective 1 January 2007
Asthma - Effective 1 April 2008
Chronic Obstructive Pulmonary Disease (COPD) - Effective 1 April 2008
 
$300 per Medisave Account Holder per year
MRI, CT scans and diagnostics related to neoplasm treatment - Effective 1 April 2008

$600 per patient per year
 
*

With effect from 1 February 2006, the Medisave of the patient’s non-immediate family members may be used for these outpatient treatments at restructured hospitals/ medical clinics, subject to eligibility conditions such as the patient must be a dependant of the active Medisave Account holder and has exhausted his own and his immediate family members’ Medisave accounts. There is no change to the prevailing withdrawal limits.

If you wish to find out if you are eligible to use your non-immediate family member's Medisave for the above approved subsidised outpatient treatments, you may wish to speak to the staff at the hospital's Business Office.

 


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19. Can I use Medisave to pay for expenses for the removal of wisdom tooth?
 
You may use your Medisave Account savings to pay for expenses for removal of your wisdom tooth incurred at a participating private dental clinic under the Medisave Scheme, provided that it is a surgical procedure. You can use Medisave up to the following limits:
 
1) Day surgery Up to a maximum of $200 to cover the daily hospital charges before 1 May 2007 or $300 per day for daily hospital charges for admission on or after 1 May 2007, including investigations, medicines and doctor's attendance fee of $30.
 
2) Operation A fixed limit for operation ranging from $150 to $5,000 depending on the type of operations performed.
 
 
Please refer to Q9 for the list of participating medical institutions under the Medisave Scheme.
 


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Outpatient Treatment for Chronic Diseases
20. Which chronic diseases can Medisave be used for?
 
You can use Medisave to pay for outpatient treatments of the following
chronic diseases:
Diabetes From 1 October 2006
Hypertension, Lipid disorders (eg. high cholesterol) and Stroke From 1 January 2007
Asthma and Chronic Obstructive Pulmonary Disease (COPD) From 1 April 2008


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21. Will I be able to use Medisave to pay the bill for my outpatient treatment for chronic diseases in full?
 
No. For each bill, you will first need to pay $30 (known as the deductible) of the bill. After which, you will need to pay 15% (known as co-payment) of the remaining bill. You can then use Medisave to pay the balance of the bill, after the deductible of $30 and 15% co-payment.


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22. Why do I still have to pay the deductible and co-pay 15% of the bill? Can’t I use Medisave to pay the full bill?
 
The primary use of Medisave is to pay hospitalisation bills. The $30 deductible and 15% co-payment is to prevent a member’s Medisave from being prematurely depleted, so that he will still have adequate Medisave savings to pay his hospitalisation bills, especially during old age.


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23. Is there a limit on how much Medisave I can use to pay for the treatment of chronic diseases?
 
Yes, the use of Medisave to pay for the treatment of chronic diseases is subject to a yearly limit of $300 per Medisave account.


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24. Can I use my immediate family members’ Medisave to pay my outpatient treatment bills?
 
Yes, you may use the Medisave of your immediate family members to pay your outpatient treatment bill. This is also subject to the yearly limit of $300 per Medisave account.

There is however no limit as to the number of Medisave accounts which you can use to pay your outpatient treatment bill.

For example, you can use up to $900 to pay your outpatient treatment bill by tapping on your Medisave and that of your two children.


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25. Can I withdraw more than $300 per year from my Medisave if I am paying the outpatient treatment bills for more than 1 person?
 
No, the use of Medisave to pay for the treatment for chronic diseases is subject to a yearly limit of $300 per Medisave account, regardless of the number of patients one is paying for.

For example, even if you are paying the outpatient treatment bills for both your parents, the maximum amount you can withdraw each year is still $300.


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26. Can I use Medisave to pay for my outpatient treatments which were before 1 October 2006?
 
No, Medisave can only be used to pay outpatient treatment bills incurred after the implementation date. This would mean that, for diabetes, Medisave can be used for bills where the treatment or consultation is on or after 1 October 2006. For hypertension, lipid disorders and stroke, Medisave can be used for bills where the treatment or consultation is on or after 1 January 2007.


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27. How do I check how much Medisave is available for the payment of outpatient treatments for chronic diseases?
 
Simply login to my cpf Online Services - My Statement using your SingPass and scroll down to Section C. You will see a section on Medisave and how much is available for outpatient treatments for chronic diseases. You may print this portion and bring it to the clinic, as the clinic may require the information in order to make a Medisave claim.


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28. How do I check my Medisave balance?
 
Simply login to my cpf Online Services - My Statement using your SingPass to check your Medisave balance. Please visit www.singpass.gov.sg for more information on SingPass.


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29. What do I need to do to make a claim from Medisave?
 
a)  Inform the clinic that you wish to use Medisave to pay for your outpatient treatment. The staff will then ask you for your NRIC/Passport or CPF Membership Card. If you are paying for your family member, please also produce the patient’s NRIC/Passport.
 
b)  The clinic may require information on how much Medisave is available for payment of the outpatient treatment. You will be able to obtain this information by logging in to my cpf Online Services - My Statement.
 
c)  You and the patient (if applicable) will then need to sign a Medisave Authorisation Form to allow CPF Board to use your Medisave to pay the outpatient treatment bill.
 
d)  If your employer or insurer is paying for your outpatient treatment, please bring along your Letter of Guarantee or Employer Identity Pass (i.e. if your clinic already has an existing arrangement with your employer or insurer).


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30. Where can I find more information on the use of Medisave for chronic diseases?
 
For full information on the use of Medisave for chronic diseases, please visit the websites of the Health Promotion Board or the Ministry of Health. You may also contact the Health Promotion Board directly at 1800 223 1313 or 1800 848 1313.


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At Admission
31. What do I need to do at Admission?
 
a)  Please inform the hospital staff that you wish to use Medisave to pay the hospital bill. The staff will then ask you for your NRIC/Passport or CPF Membership Card. If you are paying for your family member, please also produce the patient's NRIC/Passport.
b)  You will then need to sign a Medisave Authorisation Form to allow the CPF Board to pay the hospital bill from your Medisave Account.
c)  If your employer or insurer is paying your bill, please bring along your Letter of Guarantee or Hospitalisation Identity Card.


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32. Do I still need to pay the hospital deposit at the time of admission?
 
Yes, the hospital may collect a deposit from you as Medisave may not cover the full hospital charges.


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Payment
33. When will my Medisave Account be deducted?
 
On the patient's discharge, the hospital staff will work out the bill and submit a claim to the CPF Board. The CPF Board will then deduct from your Medisave Account and send you a Medisave Withdrawal Statement showing:

- the amount taken from your Medisave Account;
- name of patient for whom you have paid for;
- hospital to which patient is admitted; and
- latest balance in your Medisave Account.

At the same time, the hospital will send a letter to the patient which will show:

- the hospital bill incurred;
- the amount taken from your Medisave Account;
- name of Medisave Account holder;
- outstanding bill (if any) to be paid by the patient.


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34. What happens if my employer or insurer is paying part of my hospital expenses?
 
If you have given the hospital a Letter of Guarantee or Hospitalisation Identity Card at admission, the hospital will send the bill to your employer or insurer. Your employer or insurer will then work out the part of the bill to be paid by you. They will then ask you to sign a Medisave Authorisation Form if you wish to pay the amount from your Medisave Account.

When your employer or insurer returns the Medisave Authorisation Form to the hospital, the hospital will arrange to deduct the amount from your Medisave Account.

Some hospitals may request that you sign the Medisave Authorisation Form at admission especially if your employer or insurer is paying only part of your hospital expenses.


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35. Can my employer or insurer pay me in cash if I have already used my Medisave Account to pay my hospital expenses?
 
No, your employer or insurer cannot pay you in cash their share of your hospital bill if it has been taken from your Medisave Account. Your employer or insurer must refund the amount to be paid by them to your Medisave Account.
 
For reimbursement to Medisave/MediShield, an employer or insurer may choose to do reimbursement via the Medisave/MediShield Internet Reimbursement. Reimbursement via the internet is a fast and convenient way of reimbursement to Medisave/MediShield. We also accept cheque reimbursements from employers or insurer as well. Upon receipt of reimbursement cheques, if the information or supporting documents provided by the employer or insurer are sufficient, the reimbursement will be credited to Medisave/MediShield within seven working days.


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36. What happens if my Medisave balance is not enough to cover the hospital bill?
 

Your immediate family members may use their Medisave to settle the hospital bill if you do not have sufficient Medisave to settle the bill. Immediate family members refer to your spouse, parents, or child who is 21 years and above. Please note that the use of Medisave is still subject to the Medisave withdrawal limits which is applied on a per hospitalisation episode basis regardless of the number of payers.

Alternatively, you or your immediate family members may use future Medisave contributions to settle the outstanding hospitalisation bill, if the Medisave Account is still active (Medisave contributions received not more than 3 months back) and you stayed in the Class B2 or Class C wards of a restructured hospital. Application must be made to the hospital on or before you are discharged. The use of future Medisave contributions is not allowed for outpatient treatments.

If the above options fail, you may use the Medisave of a non-immediate family member to settle the hospital bill, subject to certain conditions, such as you must stay in a Class B2 or Class C wards of a restructured hospital and you have exhausted your own and your immediate family members' Medisave accounts. If you wish to know more about the use of your non-immediate family member's Medisave or to find out if you are eligible to use your non-immediate family member's Medisave, you may wish to speak to the staff at the Hospital's Business Office.

It is important that you use your Medisave savings carefully. You should provide for your family's and your future hospitalisation needs. This is particularly important as elderly people may require more hospital stays and medical care than younger ones.


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Nominate Your Loved Ones
37. What happens to my Medisave balance when I die?
 
Your Medisave balance would be used in full, without being subject to the existing Medisave withdrawal limits, to pay your last medical bill if you pass away on or after 1 July 2006 during hospitalisation and had authorised to use your Medisave to pay the bill before your demise.

If you had not signed the Medisave Authorisation Form (MAF) before your demise, your immediate family members (spouse, parents, or child who is 21 years and above) or committee of person could also sign the MAF to use your Medisave to pay your last inpatient medical bill, provided it has not been paid out to your nominee(s). In the event that you do not have any immediate family members or committee of person to sign the MAF, a relative who has been taking care of you may also write in to the Ministry of Health through the hospital to seek approval for him to authorise the withdrawal of your Medisave to pay your last inpatient medical bill.

The remaining Medisave balance, after the payment of the last medical bill, would be distributed by the Public Trustee to your family members under the intestacy laws for non-Muslims or the Muslim inheritance law for Muslims, if you had not made a nomination. If you wish to distribute your Medisave balance differently, then you would have to make a nomination, if you have not made one yet.

For more information on nomination, click here.


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Contact Us
 
For more information or clarification on Medisave, please call our Toll-Free Medisave hotline at 1800-227-1188 or 1800-225-4122 (MOH). Alternatively, you may email healthcare@cpf.gov.sg or write in to:

Ministry of Health
16 College Road
College of Medicine Building
Singapore 169854
Medisave Section
CPF Board
CPF Building
79 Robinson Road
Singapore 068897
 

 Last Updated on: Monday, June 30, 2008 at 5:38 PM
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