The Home Protection Scheme (HPS) is a mortgage reducing insurance which insures CPF members and their families against losing their homes should members become physically/mentally incapacitated or pass away before their housing loans are paid up.

1.	I am using my CPF savings to pay my monthly housing instalments. Do I need to be insured under the scheme?
2.	How much must I be insured under HPS?
3.	How can I check the details of my HPS cover?
4.	I am paying my monthly housing instalments for my HDB flat in cash. Can I be insured under the scheme?
5.	How do I apply to be insured under HPS?
6.	Do I have to declare my health condition for HPS cover?
7.	How is the HPS premium calculated?
8.	When will my HPS cover start?
9.	How long will I be insured under HPS?
10.	What can I do if I do not want to be insured under the HPS?
11.	If a member becomes physically/mentally incapacitated, how does he make a claim?
12.	What about death claims?
13.	How is the claim paid?
14.	Are there any exclusions for claims?
15.	How do I pay the premium?
16.	How long do I have to pay the premium?
17.	I am using my CPF to pay my monthly housing instalment. Is my HPS premium or the monthly instalment deducted first?
18.	What if I do not have enough savings in my CPF Ordinary Account to pay the annual premium?
19.	What happens to my cover if I do not pay the annual premium?
20.	Can I continue to use my CPF savings to pay my monthly housing instalments after my HPS cover has lapsed?
21.	What happens to my HPS cover if there are changes to the outstanding housing loan?
22.	Will my HPS cover be affected if I refinance my HDB loan to commercial bank loan?
For Members Who Join The Scheme Before 1 March 2001
23.	I am currently insured under the Single Premium HPS. Can I now switch to the annual premium plan instead?
24.	What happens to my Single Premium HPS cover if there are changes to the outstanding housing loan?
25.	What happens to my HPS cover if there is no change to the outstanding housing loan but I wish to change my share of cover?
26.	I am now covered under HPS up to age 55/60 only. Do I need to do anything to have my cover extended to age 65?
27.	Do I have to pay extra premium when my cover is extended to age 65?
28.	What happens to my HPS cover if I sell my flat, redeem my loan earlier or buy a new flat?

1.	I am using my CPF savings to pay my monthly housing instalments. Do I need to be insured under the scheme?
	Yes, you have to be insured under HPS if you are using your CPF savings to pay your monthly housing instalments on your HDB flat. However, HPS cover is subject to your health condition. HPS insures you up to 65 years of age or until your housing loan is paid up, whichever is earlier.
2.	How much must I be insured under HPS?
	Your share of the HPS cover should match the proportion of your monthly housing instalments that you are paying (using CPF savings and/or cash). If you are the only person paying the monthly housing instalments, you should be insured for 100% of the loan. If you are paying 80% of the monthly housing instalments, and your co-owner the remaining 20%, you should be insured for 80% of the loan and your co-owner, 20%. Example: Monthly housing instalment= $ 1,500. You are using $1,000 from your CPF and $200 cash, while your co-owner is paying $300 from her CPF to service the loan. Your share of the cover should be at least: $1,200/$1,500 x 100% = 80% Your co-owner's share of the cover should be at least: $300/$1,500 x 100% = 20% Note: The total share of the cover per household should add up to at least 100%.
3.	How can I check the details of my HPS cover?
	A HPS certificate will be sent to you when you apply to be covered under HPS. The certificate will include details such as the sum you are insured for, your share of cover, the policy commencement and expiry dates, the address of the insured property and your annual premium. You can view the details of your HPS cover online via my cpf Online Services - My Messages or request a statement over the counter.
4.	I am paying my monthly housing instalments for my HDB flat in cash. Can I be insured under the scheme?
	Yes, you can apply to be insured if you are a CPF member and an owner of the flat.
5.	How do I apply to be insured under HPS?
	If you are taking a HDB loan, you may apply for HPS at the same time as you are applying to withdraw your CPF for your HDB flat. If you are taking a bank loan, you can complete Form HBL, available at the banks, solicitors or any CPF Service Centres. Alternatively, you may apply for HPS cover online via my cpf Online Services - My Requests.
6.	Do I have to declare my health condition for HPS cover?
	Yes, you must declare your health condition before you can be covered under HPS. Otherwise, your housing instalment payment using your CPF savings will not commence. You have to disclose fully all information regarding your health condition. This includes: - all your past and current illnesses, - any surgery that you had previously undergone or will be undergoing, and - any physical or mental impairment. The Board will not consider claims or premium refunds of a member who had given false or misleading information, or had withheld relevant information in his health declaration.
7.	How is the HPS premium calculated?
	The premium is calculated based on the following factors: - Outstanding housing loan on the flat - Loan repayment period - Type of loan (concessionary or market rate) - Sex and age of the member Premiums are generally higher for loans of larger amounts or longer repayment periods. The premiums would be lower for younger persons and females. You can calculate your HPS premium online using the Home Protection Scheme Premium Calculator. Click here to calculate your HPS premium. The HPS premium would be computed based on the information that you key in.
8.	When will my HPS cover start?
	You will be covered under HPS when ALL of the following conditions are met: 1) You have obtained legal ownership of the flat i.e. legal documents are signed and keys are collected. 2) You have executed the loan document with HDB or the approved mortgagee and are legally liable for the loan. 3) Health declaration is made and you are accepted for cover under HPS. 4) Premium is paid.
9.	How long will I be insured under HPS?
	You will be insured for the term of your loan or up to age 65, whichever is earlier. Therefore, it is important that you inform us whenever you adjust your loan. Please also note that any increase to your HPS coverage is subject to underwriting and good health.
10.	What can I do if I do not want to be insured under the HPS?
	You can apply to be excluded from HPS if you already have a mortgage-reducing insurance or an appropriate life insurance policy that is enough to cover your outstanding housing loan up to the full term of loan or age 65, whichever is earlier, in the event of permanent disability or death. Members may apply to be exempted online via my cpf Online Services - My Requests.
11.	If a member becomes physically/mentally incapacitated, how does he make a claim?
	A member can make a claim by providing the following documents: A doctor's memorandum or medical report on his incapacity (dated not more than 6 months from claim application date). A letter from his last employer showing the employment status or a letter on the cancellation of self-employed licence. Any other documents to support the claim (eg. claim forms from other insurance companies or police report on incapacity due to accidents, etc). Arrangement will then be made for him to be further examined by the Board's doctors to confirm his incapacity. Please note that a member who is physically/mentally incapacitated should not have the ability to work in any form of employment. Members who are still able to perform some form of work but have difficulty in finding employment are not eligible to claim under the scheme.
12.	What about death claims?
	The family of the deceased should inform the Board of his death by providing a copy of the death certificate. The Board will contact the family members if any other documents are required.
13.	How is the claim paid?
	The Board will liaise directly with HDB or the approved mortgagee to settle the outstanding housing loan, up to the insured sum. Members or the joint owner(s) will be informed once the claim payment has been made.
14.	Are there any exclusions for claims?
	No claim will be paid by the Board if : Members were not in good health or were mentally/physically incapacitated before the commencement of their covers. Members provided false or misleading information in their HPS application. Members committed self-inflicted injury or suicide within the first policy year of the HPS cover. The death or incapacity of members arose from wars or any war-like operations or participation in any riot. Members committed a criminal offence punishable by death within the first policy year of the HPS cover.
15.	How do I pay the premium?
	The premium will be deducted automatically from your CPF Ordinary Account every year. You can check and view the deduction from your CPF account via my cpf Online Services – My Statement.
16.	How long do I have to pay the premium?
	You will only need to pay premium for 90% of your HPS cover period. For example, if your HPS cover period is 30 years, you will only need to pay premium for 27 years.
17.	I am using my CPF to pay my monthly housing instalment. Is my HPS premium or the monthly instalment deducted first?
	The payment for your HPS premium takes priority over that of your monthly housing instalments. This is to ensure that members are insured under the scheme.
18.	What if I do not have enough savings in my CPF Ordinary Account to pay the annual premium?
	The Board will inform you if you do not have enough savings in your CPF Ordinary Account to pay the annual premium. You may then apply to pay the annual premium by: Topping up your Ordinary Account with cash. You may top-up online via my cpf Online Services - My Requests. Payment is through NETS. You may also pay cash at any Singapore Post branch office. Using your spouse's CPF Ordinary Account savings if he/she is a joint owner. Your spouse will have to authorise the Board to deduct his/her CPF to top up the difference in the premium. This application is available online too. If your spouse's CPF Ordinary Account savings is used to pay your HPS premium, the future surrender value of your HPS cover will be refunded to your spouse's CPF Ordinary Account.
19.	What happens to my cover if I do not pay the annual premium?
	Your cover will lapse and you will not be covered under the scheme.
20.	Can I continue to use my CPF savings to pay my monthly housing instalments after my HPS cover has lapsed?
	No, if you wish to continue to use your CPF savings to service your housing loan, you must apply for HPS again. The HPS application will be subject to the usual requirement of good health.
21.	What happens to my HPS cover if there are changes to the outstanding housing loan?
	Once you inform us, your HPS cover would be adjusted if the loan repayment period or loan amount has changed. Your premium will also be adjusted and a new HPS cover will be issued to you.
22.	Will my HPS cover be affected if I refinance my HDB loan to commercial bank loan?
	Once you inform us, your HPS cover will be adjusted accordingly if there are any changes to the loan repayment period or the loan amount. If there is no change to the loan, the Board will only update the records to reflect your new mortgagee. If you had been exempted from HPS, you will need to reapply for the exemption should there be any loan adjustment. As application for exemption from HPS is subject to the Board’s approval, you should apply for HPS first if you wish to use your CPF savings for your monthly housing instalments.
For Members Who Join The Scheme Before 1 March 2001
23.	I am currently insured under the Single Premium HPS. Can I now switch to the annual premium plan instead?
	The annual premium plan only applies to those who join HPS on or after 1 March 2001.
24.	What happens to my Single Premium HPS cover if there are changes to the outstanding housing loan?
	Once you inform us, your HPS cover would be adjusted if the loan repayment period or loan amount has changed. On adjustment, your Single Premium HPS cover will be terminated. Any surrender value of your Single Premium HPS will be refunded to your CPF Ordinary Account. At the same time, an Annual Premium HPS cover will be issued to you based on your new loan amount and repayment period. If the Board is not informed of the loan adjustment, your HPS cover will not be adjusted.
25.	What happens to my HPS cover if there is no change to the outstanding housing loan but I wish to change my share of cover?
	Your HPS cover will be adjusted once the Board approves the adjustment in share of cover. The mode of payment remains unchanged. Similarly, if you change mortgagee, your cover remains unchanged.
26.	I am now covered under HPS up to age 55/60 only. Do I need to do anything to have my cover extended to age 65?
	You do not need to do anything. The Board will automatically extend your cover to age 65 when you reach 55/60 years of age.
27.	Do I have to pay extra premium when my cover is extended to age 65?
	Yes, you will need to pay extra premium for the extension of cover. However, the premium would be paid annually.
28.	What happens to my HPS cover if I sell my flat, redeem my loan earlier or buy a new flat?
	Your HPS cover will be terminated if you sell your flat, or redeem your loan earlier. Similarly, if you buy a new flat, the HPS cover for your old flat will be terminated. This is because you can only own one HDB flat. The unused portion of your annual premium will be credited into your CPF Ordinary Account.
Contact Us    For Enquiries, Please call 1800-227-1188 E-Mail: Insurance@cpf.gov.sg Or Fax to 6229 3333