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The Yearly CPF Statement of Account for 2011 is available for your viewing and printing via my cpf Online Services – My Statement.
The hardcopy Statement is mailed to CPF members during the periods below:
| Address Type |
Mailing Period |
| Local address |
17 Jan 2012 – 8 Feb 2012 |
| Overseas address |
8 Feb 2012 - 9 Feb 2012 |
CrimsonLogic, the administrator of SingPass, has recently upgraded their system to support mobile devices like iPad and iPhone! It means greater flexibility for you to transact with us using your SingPass.
Simply login to my cpf Online Services using SingPass through the browser (aka Safari) on your iPad and iPhone. Login now!
Note: Common desktop browsers that have been tested by Crimson Logic include IE6, IE7, IE8, IE9, Chrome 13.0, Firefox 6.0, Firefox 5.0, Firefox 3.6, Safari 5.0, Safari 5.1 (iPad) and Mobile browsers such as IE Mobile, Android Browser, Opera Mini, Safari Mobile, Symbian Browser.
OPERATING HOURS FROM 19 DECEMBER 2009
With effect from Saturday 19 December 2009, our operating hours are:
Robinson Road Service Centre
Mondays to Fridays – 8:00 am to 5:00 pm
Service Centres in Bishan, Jurong East, Tampines and Woodlands
Mondays to Fridays – 8:00 am to 5:00 pm
Saturdays - 8:00 am to 1:00 pm
We are providing counter services on Saturdays at the four regional centres to meet your needs.
We are closed on Sundays and public holidays.
Why wait for your annual hard copy CPF Statement of Account (SOA) when you can get it online now? Do your part to save the trees by opting out of hard copy CPF SOA, and start viewing your CPF SOA online anytime anywhere!! You can even save a copy of your annual CPF SOA in PDF format!
Click here* to choose the greener option!
* SingPass is required.
Email is commonly used as a channel of communication for non-confidential correspondence. Hackers and phishers often use emails to trick email users into revealing your passwords or other confidential information by responding to the sender or by clicking the URL (website link) provided in the email which will direct you to other malicious site or download Trojan into your system.
Hence, customers are advised to exercise precaution when handling email.
Important: CPF Board will never ask our customers to provide password or other confidential information via email.
If you are in doubt, please refer to the list of authorised email addresses from CPF Board. The Board also sends out email alerts via these six email addresses:
e-service@cpfb.gov.sg
email- alerts@cpfb.gov.sg
employer- esubmission@cpfb.gov.sg
InCompany@cpfb.gov.sg
InTouch@cpfb.gov.sg
Careers@cpfb.gov.sg
Note: To ensure that you receive our email alerts, you may wish to include the above email addresses in your safe senders list.
Here are some best practices:
1. Be careful when you receive an email from someone unknown to you. Do not reply to unsolicited emails, you are advised to delete them immediately.
2. Do not click on hyperlinks in the suspicious email as you might be directed to other websites or pop-up windows asking you to enter, confirm or update your personal information. These hyperlinks may direct you to malicious content which may be harmful to your computer system.
3. Look out for obvious spelling errors in the subject title/content of the email. Often, malicious emails will contain misspelled words to avoid spam filters from identifying them.
4. Do not provide any sensitive information such as password or personal information via email.
My e-Concierge allows you to state your CPF requests by just dropping us a line!
Do so if you are unable to submit your requests via My Requests or if the relevant online forms are unavailable.
Login with your SingPass now and select "My Requests > Other CPF Matters > Submit my e-Concierge requests" to begin.
Pay online with the e-Cashier today!
With e-Cashier, you no longer need a SingPass to make your CPF payments online. You have the option of choosing eNETS Debit or Credit payment modes.
For eNETS Debit payment, all you need is an internet banking account* to make payment in three simple steps: :
| Step 1: |
Go to "E-Services" and select "e- Cashier" |
| Step 2: |
Select the transaction you are paying for |
| Step 3: |
Indicate the payment amount |
You will then be linked to your internet banking account.
* The participating banks for eNETS Debit payment are DBS/POSB, UOB, Citibank and OCBC.
When using eNETS Credit payment, please note that transaction amount is limited at $1,000 per transaction and an administration fee is charged by the merchant bank. Only VISA and MasterCard are acceptable.
You can pay for any of the following at the e- Cashier:
| 1) |
Top up my own/my dependant's premium for MediShield cover |
| 2) |
Top up my HPS cover |
| 3) |
Contribute to my three CPF accounts |
| 4) |
Contribute to my Medisave |
| 5) |
Repayment of Education Loan |
| 6) |
Miscellaneous Payments |
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Pay CDP Transfer Fees for Death Cases |
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Top up my Retirement Account |
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Pay CDP transfer fee for discounted SingTel shares |
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Request for Cheque Replacement |
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Request for Cheque Image |
| 7) |
Top up my own/recipient's Retirement Account under the Minimum Sum Topping-Up Scheme |
| 8) |
Top up my own/recipient's Special Account under the Minimum Sum Topping-Up Scheme |
| 9) |
Composition Offer for Self- Employed |
Pay at the e-Cashier today!
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